Our mission is to safeguard people, protect property, minimize business interruption, and protect reputations.
We assess hazard and operational risks and
develop loss prevention and hazard mitigation strategies.
We develop emergency management,
business continuity, and crisis management programs.
We’re experienced educators at the graduate level, and instructors for state government and professional certification.
We evaluate preparedness programs and identify opportunities for program improvement.
We develop standards-based, all-hazards emergency plans; organize teams; train members; facilitate exercises; and evaluate internal and external capabilities. We develop custom planning documents designed with flowcharts for ease of use in hard copy and on screen.
We build business continuity programs and a culture of resiliency by assessing supplier, facility, equipment, and technology risks; conducting a business impact analysis to establish priorities and identify resource requirements; facilitating development of continuity and recovery strategies; and compiling a plan that is actionable.
We build crisis management programs by building an integrated management and communications organization; developing tools and processes to identify and assess issues; and building tools and practices to select and implement strategies. We provide training and exercises for managers and executives to implement the program.
We provide a clear understanding of risk—threats and hazards, potential impacts, and probabilities of occurrence—that is the foundation of risk management, emergency management, business continuity, and crisis management programs.
We survey facilities, evaluate hazards and vulnerabilities, and develop detailed recommendations for loss prevention, deterrence of human-caused acts, and hazard mitigation using the latest national codes, standards, and insurer requirements.
We educate to inform and train to establish competency. Our objectives and standards-based materials include activities to educate and train executives, team leaders, and team members. We train employees so they know how to respond safely during an emergency.
We develop, facilitate, and evaluate drills so people can practice what they need to do to protect themselves and carry out assigned tasks. We develop, facilitate, and evaluate orientation, tabletop, functional, and full-scale exercises to identify planning and resource gaps and familiarize team members with plans.
We use the criteria in national standards and our decades of experience building programs to assess the strengths and weaknesses of emergency management, business continuity, and crisis management programs. Our reports identify noncompliance with regulations, nonconformity to standards, and detailed recommendations to enhance capabilities.
NFPA 1600 “Standard on Disaster/Emergency Management and Business Continuity/Continuity of Operations Programs”
(all editions; Chair 2010, 2013, 2016 editions)
NFPA 1620 “Standard for Pre-Incident Planning”
(1998, 2003, 2010, 2015 editions)
ISO 22301 - "Business continuity management"
(member USA Technical Advisory Group to
ISO 292 Security & Resilience Committee)
Committee E54 on Homeland Security
(including WK8908 School Emergency Preparedness)
Business at Risk: How to Assess, Mitigate and Respond to Terrorist Threats (co-author)
Tools & Techniques of Risk Management and Insurance (co-author)
Implementing NFPA 1600 National Preparedness Standard (editor)
Fire Protection Handbook®, 20th Edition
McGraw Hill Homeland Security Handbook
(chapter author, 1st and 2nd editions)
Associate in Risk Management
Certified Emergency Manager
Certified Business Continuity Professional
Certified Business Continuity Lead Auditor
Master Continuity Practitioner
The foundation of our expertise is a sound understanding of hazards and impacts. Loss prevention, hazard mitigation, risk financing, emergency management, business continuity, and crisis management programs are all built on that foundation. Our experience comes from working within corporate risk management, the insurance industry, the public sector, and working with numerous clients in most major industries.
Preparedness, LLC has more than 35 years of experience in loss prevention, hazard mitigation, emergency response, and business continuity planning in major industries and facilities around the world. We assess process hazards and offer recommendations for protection based on codes, standards, regulations, and risk management objectives. Our services include:
Distribution centers present fire protection challenges related to the storage of large volumes of combustible materials and and the warehousing of hazardous materials.
Preparedness, LLC has extensive experience with distribution centers for diverse manufacturers including chemical manufacturers and wholesale distributors. Preparedness, LLC’s understanding of fire codes and standards and insurer protection requirements has enabled us to assist many companies. Our services include:
Chemical, Pharmaceutical & Life Sciences
Chemical, pharmaceutical, and life sciences companies are critical to the quality of life. Operations involving highly hazardous materials are an inherent risk. High levels of life safety, fire protection, security, and emergency preparedness are required to safeguard employees and protect operations and the environment. Business continuity plans are also essential to minimize downtime.
Preparedness, LLC has years of experience with chemical, pharmaceutical, and life science manufacturers and distributors. Our services have included:
Oil & Gas Industry
Preparedness, LLC has worked with some of the largest oil and gas companies in the world. Our role in international standards development, and our knowledge of emergency management, business continuity, and crisis management programs has enabled us to develop client-specific training for executives, business managers, and department staff. We have also been engaged to develop business continuity plans for plant operations. Our services have included:
Real Estate & Property Management
Real estate investment trusts, developers, and property managers strive to manage safe, secure, and regulatory-compliant buildings. Numerous threats and hazards— some that vary by geography; building size, height, or occupancy—require specific risk strategies. An understanding of risk; and the applicable codes, standards, and regulations determines the required safety, security, fire protection, and life safety capabilities. Preparedness, LLC has been fortunate to work with some of the larger REITs in the USA and other large, regional developers and property managers. Our close working relationship with risk managers and property managers has enabled us to provide the following services:
Colleges & Universities
Preparedness, LLC has worked with many colleges and universities in the development, implementation, and evaluation of their emergency management programs. Our services have included:
Preparedness, LLC has worked with dozens of public, private, and parochial schools from Massachusetts to Minnesota. Our services have included all aspects of emergency management including:
We bring together public safety and health partners to build a program for sustainability over time. Assessments and training are conducted in “train-the-trainer” mode, so staff can learn how to continue efforts after the project is complete. We're proud of our continuing relationship with many districts.
Health care institutions face numerous regulations from the Federal government including the recently promulgated CMS Emergency Preparedness Requirements for Medicare and Medicaid Participating Providers. Standards including NFPA 99 Health Care Facilities Code and NFPA 101 Life Safety Code© are incorporated into regulations. State fire codes and occupational safety and health regulations also dictate requirements.
Preparedness, LLC has worked with health care institutions on their emergency management programs. Our knowledge of Federal regulations and NFPA codes and standards provides the foundation to identify needs, assess current programs, and identify any gaps. Our services include:
Local and County Government
City, town, and county government has responsibility for protecting the citizens of its jurisdiction. At the same time they have many employees that must be safeguarded; and buildings and essential functions that must be protected. In times of disaster, continuity of government must be maintained and essential services must continue—even though government buildings, systems, and equipment have been damaged. Preparedness, LLC has worked with city, town, and county governments to assess threats and hazards to employees, facilities, and the systems that support essential functions. We have facilitated the identification of essential functions and developed emergency response and continuity of operations plans. Our services have included:
Preparedness, LLC has worked with some non-profits that employ of hundreds of people in offices and other facilities. We have also worked with smaller social and community service organizations that provide critical services to individuals and families. All of these organizations care deeply about those that they serve and they strive to provide safe and secure facilities and comply with regulations and the standards tied to their funding. Preparedness, LLC is sensitive to the needs, culture, and challenges faced by non-profits. We have provided a variety of services to meet their needs:
“Preparedness, LLC provided expert assistance with the development of business continuity plans for our USA and Mexico manufacturing facilities. Their facilitated planning process and project management abilities were instrumental in the timely completion of multiple projects. Without their professionalism and patience, we would not have stayed on track toward timely project completion.”
Tim Sullivan, Vice President, Administration,
Hitchiner Manufacturing Co., Inc.
“I especially wanted to thank you for your work designing, facilitating, and evaluating the “active shooter” exercise in August. It provided an excellent opportunity for our officers and command staff to train, test, and evaluate our ability to respond to a school-based shooting. The after-action report that you prepared is very professional and will help with our continuous improvement.”
Kevin Coppinger, Chief,
City of Lynn Police Department
“Preparedness, LLC conducted safety and security audits of nearly two dozen public school buildings. The assessments were very comprehensive and reports provided specific guidance. Their interactive process for development of emergency planning documents enabled my office, police, fire, and the school district to provide input. The final documents were highly professional and easy to use.”
Richard E. Ferreira, Director,
Taunton Emergency Management Agency
“Preparedness, LLC has been an integral member of our risk management team. They helped us assess property risk exposures and developed a custom database with a risk-based premium allocation model. These tools have enabled us to prioritize and provide incentives for risk improvements and present a clear picture of the quality of our portfolio to insurers.”
Drew Talley, Vice President, Risk Management
Fisher Scientific International, Inc.
“Preparedness, LLC helped us develop a business continuity plan for our printing and thermoforming operations. They provided customized tools and guided the analysis of our critical business processes and the identification of recovery strategies and requirements. I’m confident that we are now well prepared.”
Nick Carafa, President,
Packaging Graphics, LLC
“The tabletop exercise that Preparedness, LLC conducted for the Newton Department of Health and Human Services staff certainly exceeded our expectations. The printed materials were of high quality and easy to use during the exercise. We especially appreciated the timely evaluation and summary of participant surveys.”
City of Newton
Health & Human Services